Due to the preparation required and custom nature of our workshops, we do not provide refunds. We will be happy to accommodate you at a future workshop as outlined by these guidelines:
You must give 48 Hours Advance Notice: To avoid any Transfer Fees, please give us a minimum of 48 hours advance notice if you or your group are unable to attend your reserved workshop. We will happily reschedule you for any future class within the following 30 days using your original project and design/wording only.
Late Notice Cancellation: Any notice given LESS THAN 48 hours prior to a scheduled workshop will be subject to a Transfer Fee in order to be transferred to a future class within the following 30 days using your original project and design/wording only.
Workshop or Private Party ‘No-Shows’: Any guest that is a “No-Show” for their reserved workshop session or private party will forfeit the missed session and will need to pay to re-register. If no changes are required from the previous class to the future class (same project and same design and wording) a discount may be applicable.
Late Arrivals: Due to the nature of our workshops and the time needed to complete each project, we ask that you arrive 5 minutes early as we begin our workshops on time. Late arrivals may be asked to reschedule.